We offer free standard shipping on all orders over $50. For orders under $50, a standard shipping fee applies. At checkout, you can also select from multiple shipping options, including express or expedited shipping, to meet your needs.

We aim to ship your blanket as quickly as possible! Most orders are processed within 1-2 business days, and delivery typically takes 3-5 business days. We’ll send you tracking information as soon as your cozy bundle is on its way!

Absolutely! We want everyone, everywhere to experience Cuver coziness. International shipping times and costs vary depending on the destination, so please check our shipping page for specific details.

If you need to change your shipping address, please contact us as soon as possible. We can make changes before the order is shipped, but once it's on its way, we're unable to redirect it.

We understand that sometimes shipments can get delayed. If your tracking information shows a delay or if your order hasn't been delivered within the expected timeframe, please reach out to us. If it's been more than 20 days since your order shipped, contact us so we can investigate further. We'll work closely with our shipping partners to resolve the issue as quickly as possible.

We're committed to your complete satisfaction and offer free returns within 30 days of your order’s delivery date. However, not all items are eligible for return. To be eligible for a return:

1. Item(s) must be initiated for return and placed in the post within 30 days of the date your order is delivered/received.

2. Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty.

3. Item(s) must be returned in the original packaging, and in ‘as new’ condition. This includes attached swing tag, shoe boxes, ribbons and specialty packaging.

4. You must provide a photo of your item/s prior to shipping so we can assess the condition.

Note: Bundle discounts will be adjusted if a part of the bundle is returned. The remaining items will revert to their current sale price, and the refund will be calculated based on these adjustments.

Example:

• Purchased a blanket bundle for $100.
• Returned one blanket, current sale price = $60.
• Your refund would be $100 - $60 = $40.

Please contact us at support@undercuver.com to initiate your return or if you have any further questions.